At 684game, we take your personal data seriously. This Privacy Policy explains exactly what information we collect from Filipino players, why we collect it, how it is used and protected, and what rights you have under the Philippine Data Privacy Act of 2012 and PAGCOR's data handling requirements.
Summary. 684game collects personal data to operate your account, comply with PAGCOR licensing requirements, prevent fraud, and improve your experience on the platform. We do not sell your personal data. We retain data for the periods required by Philippine law and PAGCOR regulations. You have enforceable rights over your data under Republic Act No. 10173 (Data Privacy Act of 2012).
This Privacy Policy ("Policy") is issued by 684game and applies to all personal information collected from users ("you", "Player", "Data Subject") who access or use the 684game online gaming platform available at https://684game.net ("Platform"), including all related mobile-optimised interfaces and support channels.
684game is committed to protecting the privacy and personal data of every Filipino player on the Platform. This Policy is designed to meet the requirements of Republic Act No. 10173, known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the data handling standards prescribed by the Philippine Amusement and Gaming Corporation ("PAGCOR") under whose licence 684game operates.
By registering for or using a 684game account, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. This Policy should be read together with the Terms & Conditions and the Responsible Gaming Policy.
For the purposes of the Data Privacy Act of 2012, 684game is the Personal Information Controller ("PIC") in respect of all personal data collected through the Platform. 684game determines the purposes for which personal data is processed and is responsible for ensuring that such processing complies with applicable Philippine data protection law.
Data Protection Officer (DPO). 684game has designated a Data Protection Officer as required under the DPA and its Implementing Rules and Regulations. All data protection inquiries, access requests, and complaints may be directed to the DPO via the contact channels set out in Section 16 of this Policy.
684game collects the following categories of personal data, depending on your level of engagement with the Platform:
| Category | Data Elements | Collection Stage |
|---|---|---|
| Registration Data | Full legal name, date of birth, Philippine mobile number, username, password (hashed) | Account creation |
| Identity (KYC) Data | Government-issued ID type and number, ID document images, selfie photo, proof of address (where required) | KYC verification |
| Financial Data | GCash / Maya account number, bank account details (BPI, BDO, Metrobank), deposit and withdrawal history, wallet balance | Transactions |
| Gaming Activity Data | Game session logs, bet amounts, win/loss records, game preferences, bonus usage history | During gameplay |
| Technical Data | IP address, device type and OS, browser type, session duration, login timestamps | Automatic — platform use |
| Communications Data | Live chat transcripts, support ticket content, SMS/notification response data | Support interactions |
| Responsible Gaming Data | Self-exclusion status, deposit and session limits set, cooling-off periods, problem gambling indicators | RG tool usage |
684game does not intentionally collect sensitive personal information beyond what is strictly required for KYC compliance and PAGCOR regulatory obligations. Where government identification numbers are collected, they are treated as sensitive personal information under the DPA and are subject to heightened security and access controls.
684game collects personal data through the following means:
684game processes personal data only where a valid legal basis exists under the Data Privacy Act of 2012. The applicable legal bases are as follows:
684game uses the personal data collected for the following purposes:
684game does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. We share personal data only in the following limited circumstances:
All third parties with whom 684game shares personal data are contractually required to handle such data in accordance with the DPA and this Policy. 684game does not transfer personal data to jurisdictions outside the Philippines except where appropriate safeguards are in place and such transfer is compliant with NPC (National Privacy Commission) guidelines.
684game retains personal data for the periods necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by Philippine law:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account & KYC records | 5 years after account closure | PAGCOR licence conditions; AMLA |
| Financial transaction records | 5 years from transaction date | AMLA; PAGCOR audit requirements |
| Gaming activity logs | 3 years from session date | PAGCOR; Legitimate interests |
| Responsible gaming records | 5 years after self-exclusion ends | PAGCOR RG framework |
| Support communications | 2 years from last interaction | Legitimate interests |
| Marketing consent records | Until withdrawal of consent + 1 year | DPA consent documentation |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC-approved disposal methods. Data subject to ongoing legal proceedings, regulatory investigations, or unresolved disputes will be retained for the duration of such proceedings regardless of the standard retention schedule.
684game implements technical and organisational security measures proportionate to the risks associated with the processing of personal data on a PAGCOR-regulated gaming platform. These measures include, but are not limited to:
In the event of a personal data breach that is likely to result in harm to affected data subjects, 684game will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with Section 20(f) of the DPA.
The 684game Platform uses cookies and similar tracking technologies to operate essential platform functions, remember your session, analyse usage patterns, and support security features. The categories of cookies used are:
684game does not use third-party advertising or behavioural targeting cookies. You may manage non-essential cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging in and using the Platform. Cookie consent preferences can be updated at any time via the cookie settings accessible from the footer of the Platform.
As a data subject under Republic Act No. 10173, you have the following enforceable rights with respect to your personal data held by 684game:
To exercise any of the above rights, please contact 684game's Data Protection Officer using the channels set out in Section 16. 684game will respond to verified data subject requests within fifteen (15) business days of receipt, or within such extended period as permitted under NPC guidelines where the request is complex.
The 684game Platform is strictly for persons aged twenty-one (21) years and above, in accordance with PAGCOR regulations applicable to online casino gaming in the Philippines. 684game does not knowingly collect or process personal data from any person under the age of 21.
21+ Requirement. If 684game becomes aware or has reasonable cause to believe that personal data has been collected from a person under 21, that data will be deleted immediately, the associated account will be suspended, and any funds held in that account will be handled in accordance with PAGCOR's requirements for underage account incidents. Parents and guardians are encouraged to monitor and restrict minors' access to online gaming platforms.
With your consent, 684game may send you promotional communications including bonus offers, new game announcements, and account-related promotions via SMS to your registered Philippine mobile number. Marketing communications are only sent where you have expressly opted in to receive them.
You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before withdrawal. Even after opting out of marketing, 684game will continue to send you transactional communications that are necessary for the operation of your account (such as deposit confirmations, OTP codes, withdrawal notifications, and account security alerts).
684game reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or our data processing practices. Where a material change is made, 684game will provide notice to registered Users via their registered Philippine mobile number or a prominent Platform notification at least seven (7) days prior to the amended Policy taking effect.
The current effective version of this Privacy Policy is always available at https://684game.net/privacy-policy and is identified by the Effective Date at the top of the document. Continued use of the Platform after the effective date of any update constitutes your acknowledgment of the revised Policy.
For any questions, data subject access requests, or privacy-related concerns, please contact 684game using the following channels:
If you are not satisfied with 684game's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about filing an NPC complaint is available through official Philippine government channels.
Response Times. 684game will acknowledge all privacy-related contacts within two (2) business days. Full responses to data subject access and rights requests will be provided within fifteen (15) business days, unless the complexity of the request requires an extension, in which case you will be informed of the revised timeline.
The Philippine Data Privacy Act gives every 684game player these enforceable rights over their personal information.
Request a copy of all personal data 684game holds about your account and how it has been used.
Have inaccurate or outdated information in your 684game account corrected without delay.
Request deletion of personal data no longer necessary for its original purpose, subject to legal retention requirements.
Object to data processing for marketing, profiling, or processing based on 684game's legitimate interests.
Receive your personal data in a machine-readable format that can be transferred to another service.
Know clearly what data is collected, why it is collected, and who it is shared with — as set out in this Policy.
Lodge a formal complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
Claim compensation for harm caused by inaccurate, incomplete, false, or unlawfully obtained personal data under the DPA.
Five concrete commitments behind the 684game Privacy Policy — not just legal language, but actual practices that protect every Filipino player.
684game does not sell, rent, or broker your personal information to advertisers or third-party data brokers. Your account data exists to operate your account — nothing more. The only parties who receive your data are those legally required to, or those directly involved in processing your transactions.
All personal data and financial information transmitted through the 684game platform is protected by 256-bit SSL encryption — the same standard used by Philippine banks for internet banking. Stored sensitive data is encrypted at rest with access restricted by role-based controls.
684game's data processing practices are built around Republic Act No. 10173 (Data Privacy Act of 2012). We have a designated Data Protection Officer, maintain a data processing inventory, and conduct privacy impact assessments for new features involving personal data.
684game retains your data only as long as legally required — primarily by PAGCOR conditions and Philippine AMLA obligations. Once retention periods expire, data is securely deleted or anonymised. We don't hold data indefinitely because it might be useful someday.
In the event of a personal data breach affecting your information, 684game is committed to notifying the National Privacy Commission within 72 hours and notifying affected players without undue delay — meeting the full notification obligations under the DPA and its Implementing Rules.
Your DPA rights aren't theoretical — they're actionable. Submit a data subject request through 684game live chat support and receive a substantive response within 15 business days. 684game does not create bureaucratic barriers to exercising your legal privacy rights.
Your personal data is protected. Your privacy rights are real. Your PHP winnings stay yours. If you're ready to experience a PAGCOR-licensed online casino that takes Filipino player protection seriously, your account is a few steps away.